Issue Management System

The Issue Management System (IMS) is a tool for Soldiers, Family Members, and Civilians to submit and review Army Family Action Plan (AFAP) Active Issues.

Not a member? Please register first.

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What is IMS?

The AFAP Issue Management System (IMS) allows registered and unregistered users to submit online issues regarding their communities or other aspects of Army Life. Issues are reviewed and managed by AFAP staff, and IMS can be used to track the status of your issue and view others that are currently under review.

What kind of issues belong on IMS?

IMS submissions can vary greatly in the kinds of issues they describe. Concerns about road safety, garrison services, community upkeep, and requests for services are just a few examples of the issue types that IMS can be used to report.

Can I submit an issue without registering for IMS?

Yes, users can submit issues anonymously to IMS without creating a login account. Please note that certain issue tracking functionalities such as status updates and email notifications, are not available to anonymous users.
To submit an anonymous issue, click here.